Samsung not so smart tv

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Offline Bill Snowzell

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« on: February 05, 2019, 11:05:15 PM »
49 inch Samsung tv I bought just over 2 years ago has decided  recently not to connect to my broadband connection whereas all our other pc's tablets smart phones do so.
Odd that the failure occoured after the warranty was up. Contacted  the retailer who offered to have a look at it for a princely sum with no promise of fixing it.  Since found out this is a very very common fault with the tv not my broadband. Samsung help line was sure the fault was my end and again offred to fix it with a dealer not in my area. Did the usual online searches for similar and as always found dozens of so called fixes that don't work. ::)  A guy contacted me from another forum to  say when  bought new it
 performs an update that connects it too a Samsung server somewhere permanently which may control my viewing time  for Youtube, netflix etc. due to Samsung server bandwidth limitations. Menu selection bar also magicly has added two extra streaming channels I did not ask for. Next tv definately won't be a Samsung and cancelling Neflix.

Offline mrrudewords

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« Reply #1 on: February 06, 2019, 11:01:10 AM »
Yes my Samsung 'Smart' TV is so smart that it knows better than me which apps I should have installed. So I have the likes of YuppTV and Rakuten which I have absolutely zero use for. It updates the smart hub every 0.68 milliseconds (give or take) so I have to find the remote to press ok on the dialog, or I have to wait until an update is finished before I can watch TV. During one of the updates it removed Amazon and Netflix so I had to re-install them and log back in. Then it removed them again! I'm guessing the 'Smart' label is sarcastic, but if so it should be 'Genius'.
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Offline 3DickUlus

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« Reply #2 on: February 06, 2019, 01:07:34 PM »
try to google "turn smart tv into dumb tv" and you have to really dig to find the links that are actually what you searched for! google will present pages and pages of "how to make your dumb tv smart" but I found this... https://news.ycombinator.com/item?id=16729947 wrt Samsung. I haven't tried it because I would never buy a "smart" tv  :clown: but the 2 answers presented both seem plausible.
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Offline Caleidoscope

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« Reply #3 on: February 06, 2019, 03:57:38 PM »
About 4 years ago we bought a very expensive Philips tv, what a drama.   For 2 years nothing but trouble. One tv in, the other out!  And again and again trouble so much that we didn't even unpack the tv anymore and told them to take it back. They even brought us an old secondhand tv.   I wrote one letter after another, but they wouldn't give me back my money. I continued and told them that I would put it on national tv in any customer program I could find, and I would leave nothing but bad comments everywhere on the internet. Well, it worked, after two years they returned me the full amount we've payed for it. 
After that we bought a Samsung, we have two now. And I got no real complaints.  Apps?  I can choose between the Samsung apps and the network/provider apps.  If I use the Samsung apps I have to use the tv controller.  You can manage your apps from Samsung there, add or remove apps you want or not. And with the controller from your provider (for me that is Ziggo) I manage the provider apps.
Maybe that went wrong?
Hope you get it right and never just accept that they will not give you your right, and that is a good working product for the money you payed!    C:-) 
To me they also said, you never get your money back, but I did get it back after two years!   8)
   

Offline Fraktalist

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« Reply #4 on: February 06, 2019, 06:25:03 PM »
my 4k samsung tv (that I use as my main computer monitor) has the oh so smart function to dim brightness once the overall brightness of what's visible drops below a certain treshhold. so when there is a dark scene in a move it makes it so dark that you can't see anything anymore. also it sucks for creating fractals with a lot of black in it, trigger it as well.
it's a "clever" marketing trick to give the tv a contrast ratio that .. it doesn't have.


no more samsung for me either.