Registered at last!

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Offline RobinB

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« on: December 17, 2018, 08:06:06 PM »
The registration page was showing an error for the last few weeks. Looks like it's fixed now :) Happy to be here! I tried to find a contact email address for the admin(s) but couldn't. Would have been good, could have communicated the error previously.

Linkback: https://fractalforums.org/forum-help-and-support/31/registered-at-last/2447/

Offline RedshiftRider

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« Reply #1 on: December 17, 2018, 08:29:05 PM »
One of our members told us there were errors with registering. A central e-mail or a contact page might be a good idea but we'll have to look into how we are going to do this so that it easy to find, yet inaccessible for bots.

Offline Spyke

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« Reply #2 on: December 17, 2018, 09:57:53 PM »
Welcome Robin.

I also joined recently. I also encountered the registration error, and had given up. I am happy it is fixed and I was able to join. A contact page would be nice for situations like that. I can understand how the problem can persist for extended periods. Regular users do not visit that page, and the developers / maintainers are responding to the requests of those already registered.
Earl Hinrichs, offering free opinions on everything.

Offline 3DickUlus

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« Reply #3 on: December 18, 2018, 05:11:09 AM »
Welcome RobinB  :)

...and thanks for that Spyke, a little understanding goes a long way ;) with this volunteer.

I think there is a "catch-all" email so that anything @fractalforums.org will get to admin but you're right, there doesn't seem to be a "contact" link... unless I'm missing something  :gum: should be at the bottom of all pages or under the Help menu at least  ::)
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Offline Fraktalist

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« Reply #4 on: December 18, 2018, 10:59:53 AM »
welcome robin!

yes, we will definitely add something to help people who have problems - thanks for informing us!

have a nice stay here!


Offline Sabine62

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« Reply #5 on: December 18, 2018, 09:04:29 PM »
Welcome aboard Robin, glad you could make it!  :)
To thine own self be true