(Problem) forum inaccessible from computer

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Offline Sabine62

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« on: November 28, 2018, 09:11:28 AM »
Since yesterday I cannot access the forum on my computer.

Error 403 - Forbidden

Get this in Firefox and Opera, no problems with other sites.

Can you please check my connection from your side?

Linkback: https://fractalforums.org/forum-help-and-support/31/forum-inaccessible-from-computer/2363/
To thine own self be true

Offline Sabine62

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« Reply #1 on: November 28, 2018, 09:15:22 AM »
Just checked: must be something with my isp or ip adress since I cannot access FF ovia phone either if connected to my wifi... :'(

Offline Sabine62

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« Reply #2 on: November 28, 2018, 05:20:58 PM »
Admins, can one of you please check if either my IP or ISP is on a blacklist with FF for some reason? Last time I could logon via my ISP was Thursday, 22-11 13:18...
Have been away for a long weekend, so can't narrow things down.

Offline 3DickUlus

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« Reply #3 on: November 28, 2018, 06:00:28 PM »
I will check this evening, have to wait til after work. Afaik your ip is not in the ban list.... ips only get banned if cross site scripting or unauthorized db access is detected

Will do what I can to sort it out on this end asap.

Edit: no errors in the logs re your ip...

Offline Sabine62

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« Reply #4 on: November 28, 2018, 07:50:00 PM »
Thanks a lot, Dick! :thumbs:
Have asked other people who have the same ISP to test, no problems there Will check in again 'my' tomorrow morning to see if you found anything amiss. Will check as much as I can on this side. F.i I have no idea if I have got a new IP maybe over the weekend. Last time I tried to open the site was 19:41 my local time.
 I greatly appreciate your help!

Offline 3DickUlus

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« Reply #5 on: November 29, 2018, 01:52:00 AM »
ok did some checking and your ip and provider's ip blocks are not in our deny list  :-\ and no 403 errors reported in the logs that I have access to  :-X
afaik I've done what I can on this end.
Quote
Last time I could logon via my ISP was Thursday, 22-11 13:18...

I'll make a request (@Frakt if you're seeing this) to view the server logs for that day  ??? but if the numbers are not in our deny list then I can't do anything anyways.


Offline Sabine62

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« Reply #6 on: November 29, 2018, 07:56:41 AM »
Must have been your magic touch or something, since this minute I am back on FF   :joy:
Now I just hate it that I have no clue about what was happening...  ::) ;D

Thanks a lot for looking into this, Dick!   :)

Offline 3DickUlus

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« Reply #7 on: November 30, 2018, 06:21:33 AM »
I did remove a couple of deny rules that had blocks with the same first number as your IP but the mask (24bit) was such that they should have no impact on you or your ISP ???

good to have you back online  :thumbs:

just pushed a fix for claude's texture issue to FragM sources on github, will be making a release package soon ;)

Offline Sabine62

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« Reply #8 on: November 30, 2018, 11:41:47 PM »
Seems only my IP was involved since other clients of my ISP had no problems accessing FF...
Well it's sorted, I am happy to be back! :)
Thank you very much, Dick!  :)

PS You've been busy! Sent you a message re: logtofile  ;)



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